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Tech Support - 電話サポートシステムに仕組まれたバックドア


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Tech Support(テクニカルサポート)

男: ..Restart my computer? I know you have a script to follow, but the uplink light on the modem is going off every few hours. The problem is between your office and the modem.

男: My computer has nothing to do with... OK, whatever, I "Restarted my computer".

It's still down, and even if it comes back, it's going to die again in a few hours, because your-

男: I don't have a start menu, this is a haiku install, but that's not import-

Haiku? It's an experimental OS that I ... Oh, never mind.

男: I'm sorry, but this won't get fixed until I talk to an engineer. can you look around for someone wearing cargo pants, maybe a subway map on their wall?

サポート(男): There's a chick two phones over with a stuffed penguin doll and a poster of some bearded dude with swords.

男: Perfect, can you put her on?

サポート(男): Sure.

男: Hey, so sorry to bother you, but my connection -)

サポート(女): Yeah, I see it. Lingering problems from a server move.

Should be fixed now,

男: Thank you so much.

サポート(女): No problem. Hey, in the future, if you're on any tech support call, you can say the code word 「shibboleet」 at any point and you'll be automatically transferred to someone who knows a minimum of two programming languages.

男: Seriously?

サポート(女): Yup. It's a backdoor put in by the geeks who built these phone support systems back in the 1990's.

Don't tell anyone.

男: Oh my god, this is the greatest-

男: Wha-


Alt-text: I recently had someone ask me to go get a computer and turn it on so I could restart it. He refused to move further in the script until I said I had done that.


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